Service Providers 

In addition to Plausible, TigerBeetle relies on the following providers, with whom the minimum data required is shared, and never for advertising or profiling:

• Amazon Web Services (AWS) – Secure hosting and infrastructure (Privacy Policy)

• Slack – For communication, including coordination of support requests (Privacy Policy)

• Mailchimp – For sending our newsletter and event updates (Privacy Policy)

• Stripe – For secure ticket payment processing (Privacy Policy)

When sharing personal data with these providers, we ensure they meet the standards of the EU General Data Protection Regulation (GDPR) and, where applicable, the EU-U.S. Data Privacy Framework (DPF) principles.

Data Retention & Queries

We retain data to resolve support requests, only while subscribers or accounts are active, and as legally required. Under the GDPR, individuals have the right to access or delete their personal data.  Requests can be sent to privacy@tigerbeetle.com, with confirmation given when requests are actioned.

Data Privacy Framework

If a privacy issue cannot be resolved directly with us, individuals may contact JAMS, a U.S.-based independent dispute resolution provider, at www.jamsadr.com/DPF-Dispute-Resolution. This service is provided at no cost. 

TigerBeetle may be liable under the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles in cases of onward transfers to third parties.

TigerBeetle may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

The Federal Trade Commission has jurisdiction over our compliance with the Data Privacy Framework.

All queries related to privacy should be directed to privacy@tigerbeetle.com.