Service Providers 

In addition to Plausible, TigerBeetle relies on the following providers, with whom the minimum data required is shared, and never for advertising or profiling:

• Amazon Web Services (AWS) – Secure hosting and infrastructure (Privacy Policy)

• Slack – For communication, including coordination of support requests (Privacy Policy)

• Mailchimp – For sending our newsletter and event updates (Privacy Policy)

• Stripe – For secure ticket payment processing (Privacy Policy)

Choices and Data Use Limits

TigerBeetle respects individual choices about the use and sharing of personal data. Marketing communications can be opted out via unsubscribe links or privacy@tigerbeetle.com. Requests to limit how personal data is used or shared beyond its original purpose will be reviewed and honored as required by law.

Data Retention & Queries

We retain data to resolve support requests, only while subscribers or accounts are active, and as legally required. Under the GDPR, individuals have the right to access or delete their personal data.  Requests can be sent to privacy@tigerbeetle.com, with confirmation given when requests are actioned.

Data Privacy Framework

TigerBeetle complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. TigerBeetle has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. TigerBeetle has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, TigerBeetle commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship.

If a privacy issue cannot be resolved directly with us, individuals may contact JAMS, a U.S.-based independent dispute resolution provider, at www.jamsadr.com/DPF-Dispute-Resolution. This service is provided at no cost. 

If a complaint is not resolved through these channels, binding arbitration before a Data Privacy Framework Panel may be available under certain conditions. This option is subject to specific preconditions and limitations outlined in Annex I of the DPF Principles. For more information, visit https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

TigerBeetle may be liable under the DPF Principles in cases of onward transfers to third parties. TigerBeetle may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. 

The Federal Trade Commission has jurisdiction over our compliance with the Data Privacy Framework.

All queries related to privacy should be directed to privacy@tigerbeetle.com.